Delete your account and data

App: SMECRM Dashboard (developer: SMECRM) · website smecrm.in

How to request deletion

1. Send an e-mail from your registered e-mail address to invoice@smecrm.in.
2. Use the subject Delete my account and mention your dashboard URL name (the name after smecrm.in/).
3. If you only want some data removed (for example your customers, products or a particular document), say which data in the e-mail.
4. We confirm by e-mail and complete the deletion within 30 days.

Tip: before asking for deletion, download what you need from the dashboard (Excel / PDF).

What is deleted

• Your registration details: business name, logo, address, mobile number, e-mail, GST number, bank and UPI details, colours.
• Everything in your own dashboard database: customers / vendors, products, invoices, proforma invoices, receipts, credit notes, imported bank statements and settings.
• Your saved mail settings and the Gmail connection token (if you connected Gmail).

What may be kept

• Basic records we must keep for security, fraud prevention or legal reasons, for up to 90 days after deletion, after which they are removed.
• Documents that you already sent to your customers stay with those customers; we cannot delete copies held by them.

See also our Privacy Policy.